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Options When Handling Calls

Call Controls

  • Mute: Stop the caller from hearing you.

  • Dial Pad: Open the keypad during a call.

  • Park: Place the call in a shared parking spot, allowing someone else to answer.

  • Add Call: Add another person for a three-way call.

  • Hold: Place the caller on hold.

  • Transfer: Send the call to another person.

  • Call Recording: Start or stop recording. Your extension must have call recording enabled.

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